Patient Rights

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Patient Rights at ARHI Hospital

At ARHI Hospital, we are committed to upholding the rights and dignity of our patients. We believe that every patient deserves to be treated with respect, compassion, and integrity. As a patient at ARHI Hospital, you have the following rights:

1. Respect and Dignity:
  • You have the right to be treated with respect, dignity, and sensitivity at all times.
  • You have the right to receive care that is free from discrimination, harassment, or any form of abuse.
2. Quality Care:
  • You have the right to receive high-quality medical care that meets recognized standards of practice.
  • You have the right to be informed about your diagnosis, treatment options, and prognosis in a clear and understandable manner.
3. Informed Consent:
  • You have the right to make informed decisions about your medical care, including the right to refuse treatment.
  • You have the right to be fully informed about the risks, benefits, and alternatives of any proposed treatment or procedure before giving your consent.
4. Privacy and Confidentiality:
  • You have the right to privacy and confidentiality regarding your medical information and treatment.
  • Your medical records will be kept confidential and will only be disclosed with your consent or as required by law.
5. Access to Information:
  • You have the right to access information about your medical condition, treatment plan, and medical records.
  • You have the right to ask questions and seek clarification about any aspect of your care.
6. Participation in Care:
  • You have the right to participate in decisions about your care and to have your preferences and values respected.
  • You have the right to appoint a representative to make decisions on your behalf if you are unable to do so.
7. Pain Management:
  • You have the right to receive appropriate pain management to ensure your comfort and well-being.
  • You have the right to have your pain assessed and treated promptly and effectively.
8. Safety and Security:
  • You have the right to receive care in a safe and secure environment.
  • You have the right to be protected from harm, including preventable medical errors and infections.
9. Complaints and Grievances:
  • You have the right to voice complaints and grievances about your care without fear of reprisal.
  • You have the right to expect that your complaints will be addressed promptly and fairly.
10. End-of-Life Care:
  • You have the right to receive compassionate and dignified care at the end of life.
  • You have the right to participate in decisions about your end-of-life care and to have your wishes respected.
11. Right to Refuse Treatment:
  • You have the right to refuse treatment or withdraw consent at any time, except as prohibited by law.
12. Right to Information on Costs:
  • You have the right to receive information about the estimated costs of your care and any charges that may apply.

We are committed to upholding these rights and ensuring that every patient receives the highest standard of care at ARHI Hospital. If you have any questions or concerns about your rights as a patient, please do not hesitate to contact our patient relations department. Your feedback is important to us, and we are here to support you throughout your healthcare journey.

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